Privacy Policy

Last updated: August 3, 2026

1. Introduction

Byuzuye Pivot Organization (BPO) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number when you submit a contact form, newsletter subscription, or volunteer application
• Donation information: Name, email, and donation amount when you make a contribution
• Volunteer application data: Personal details, background information, and CV/resume files submitted through our volunteer application form
• Usage data: Pages visited, time spent on site, browser type, and IP address collected automatically through standard web server logs

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and messages
• Process and acknowledge donations
• Review and respond to volunteer applications
• Send newsletters and program updates (only if you have subscribed)
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Newsletter Subscriptions

If you subscribe to our newsletter, we will use your email address to send you monthly updates about BPO's programs, events, and impact. You may unsubscribe at any time by clicking the unsubscribe link in any newsletter email.

5. Volunteer Applications

Information submitted through our volunteer application form — including any uploaded CV files — is used solely for the purpose of evaluating your application. This information is stored securely and accessed only by authorized BPO staff. We retain application data for up to 2 years after submission.

6. Data Storage & Security

Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use session cookies to maintain your browsing session. These cookies are temporary and are deleted when you close your browser. We do not use tracking cookies or third-party advertising cookies.

8. Third-Party Services

Our website may include links to third-party services such as WhatsApp, social media platforms, and Google Maps. These services have their own privacy policies, and we encourage you to review them. BPO is not responsible for the privacy practices of third-party services.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for newsletter communications at any time

To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: byuzuyepivot@gmail.com
• Phone: +250 795 454 050
• Address: Kigali, Rwanda