FAQs

Common questions about BPO and our programs.

General

We offer counseling, food support, community outreach, and youth programs. Our services are free or low-cost based on need.

Our main office is in Kigali, Rwanda. We also operate community outreach programs across several districts.

Most of our services are free. Some specialized counseling services operate on a sliding scale based on income.

We primarily serve Kigali and surrounding districts, with plans to expand nationwide.

Volunteering

Visit our "Get Involved" page or contact us directly. We welcome volunteers with various skills and backgrounds.

Donations

You can donate via bank transfer, mobile money, or online through our website. All contributions are tax-deductible.

Counseling

You can refer someone through our contact form, by phone, or by accompanying them to our office during business hours.

All client information is strictly confidential. We do not share personal information without explicit consent except in cases of risk to self or others.

Youth

Yes, we have specialized youth programs including school-based counseling and youth support groups.

Partnerships

We welcome organizational partnerships. Contact our Partnership Coordinator to discuss collaboration opportunities.